What Information Do We Collect?
Non-Personally Identifiable Information
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
Third Party Cookies
Clear Gifs (Web Beacons/Web Bugs)
We, and our third party analytics partners, employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see “Correspondence.”
Third Parties, with whom we partner to provide certain features on our site, use Flash cookies to collect and store information.
Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118
Personally Identifiable Information (PII)
We collect personally identifiable information if that information is necessary to provide a specific service requested by a user (e.g., name, phone number, an address or email so that we can respond to a request for information from that user, billing information so that we may invoice a customer for our services, etc.).
Please note that at some of Simpli.fi’s partner or advertiser properties, users may be asked to register and provide personally identifiable data. Although Simpli.fi is committed to making sure that our partners provide notice and choice to all consumers, the collection and use of such PII is controlled by the policies found on those sites. Since Simpli.fi cannot control those third party sites, we recommend that you to take appropriate steps to control the use of PII on third party sites.
How Do We Use the Information?
We use the information you provide through this website as necessary to provide the services you have requested, such as to receive information about our products and services, to be contacted in regards to an employment opportunity or to provide you with customer service.
We will retain your information for as long as your account is active, as needed to provide you services and will use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Disclosure of Information
We may share your personal information with third party companies who provide services on our behalf, such as an email marketing company who distributes our newsletters to our clients. These companies are authorized to use your personal information only as necessary to provide these services to us. We will not sell, trade or share your information with other companies for their promotional purposes.
Simpli.fi may also disclose any information if required to do so by law or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served on Simpli.fi; (2) protect and defend the rights or property of Simpli.fi; (3) act in urgent circumstances to protect the personal safety of users of Simpli.fi, its websites or the public; or (4) to provide updates and services that may be of interest to the customer.
Simpli.fi uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to Simpli.fi and you do so at your own risk. Once we receive your transmission of information, Simpli.fi makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Third Party Information Gathering
If you contact us, we may keep a record of that correspondence and we may collect your email address.
Our website offers a publicly accessible blog. You should be aware that any information you provide in this area may be read, collected, and used by others who access it. To request removal of your personally identifiable information from our blog or community forum, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why.
Social Media Widgets
Simpli.fi is sensitive to the issue of children’s privacy. Simpli.fi’s website, products and services, are not developed for, designed to attract, or directed at, people under the age of thirteen. We will not collect information from users who we know are under the age of 13. If you believe your child under the age of 13 has provided Simpli.fi with personally identifiable data, or registered at Simpli.fi’s website, and you would like to have the data removed, please contact us.
Sale of Assets
In the event that another company acquires all or substantially all of the assets related to the business, we reserve the right to include any or all stored non-personally identifiable and personally identifiable information among the assets transferred to the acquiring company. If Simpli.fi is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personally identifiable information, as well as any choices you may have regarding your personally identifiable information.
Access to Personally Identifiable Information
Questions and Comments